Refund Policy
We currently don't offer refunds or exchanges for our products, all orders are final sale. Please be weary that all glass cups are NOT dishwasher safe and can be damaged in the dishwasher. If you receive damaged items, please email us at madebygrace04@gmail.com with your full name, order number and a photo of your damaged item. Please be sure to email us within 4 days of receiving your order.
Shipping Policy
At the moment all order have a 5-10 business day processing time. Your order may be shipped anywhere between our processing time. If you have not received any tracking information after 10 business days please feel free to reach out to us. MADE BY GRACE IS NOT RESPONSIBLE FOR ANY MISSING PACKAGES/ORDERS DUE TO INCORRECT OR INCOMPLETE ADDRESS INFORMATION. Please ensure that your shipping address is correct before placing any order.
Disclaimer
Made by Grace Isn't responsible for any injury that may occur from using my products. Each item is well inspected before being sent out to any customer. If you purchase one of our items and it happens to break, please DO NOT continue to use the product as they can be dangerous and hazardous.